Shipping Policy

Effective Date: January 3, 2025

Last Updated: August 8, 2026

Thank you for shopping with Chase Purpose Inspires. We are committed to providing a smooth shopping experience. Because our products may be fulfilled through trusted production partners or shipped directly by Chase Purpose Inspires, shipping times and methods may vary depending on the item purchased.

  • If you need to update your shipping address after placing an order, please contact us as soon as possible at Inspire@ChasePurposeInspires.com and include your order number along with the updated shipping address.

    We will make every effort to accommodate your request. However, once an order has entered production, has been processed, or has shipped, we may no longer be able to make changes.

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

    If an order is returned due to an incorrect or undeliverable address provided by the customer, additional shipping charges may apply to resend the order.

  • Orders containing multiple products may ship separately and arrive at different times depending on product availability, fulfillment location, and production schedules.

    You may receive multiple tracking emails if your order ships in separate packages.

  • During holidays, promotional events, or periods of high order volume, production and shipping times may be longer than usual.

    We appreciate your patience and understanding during these busy periods.

  • Shipping delays may occasionally occur due to weather, carrier issues, customs processing, or other circumstances beyond our control.

    If your physical order is delayed, lost, arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at Inspire@ChasePurposeInspires.com.

    To help us resolve the issue quickly, please include:

    • Your order number

    • A brief description of the issue

    • Clear photos of any damaged, defective, or incorrect item (if applicable)

    We'll review your request and work with the appropriate fulfillment partner or shipping carrier to provide a replacement or another appropriate resolution as quickly as possible.

    If you experience any issues accessing or downloading a digital product, please contact us, and we'll be happy to assist you.

  • Yes! When tracking information is available, you'll receive a shipping confirmation email with your tracking details once your order has shipped.

    If you don't receive your shipping confirmation email, please check your spam or junk folder. If you still can't locate it, feel free to contact us, and we'll be happy to assist you.

  • We currently ship physical products to locations supported by our trusted fulfillment partners. Available shipping destinations, shipping options, and estimated delivery timeframes will be displayed during checkout.

    International shipping may be available for select products, depending on the item and destination. Please note that some countries or regions may have shipping restrictions.

    Digital products are delivered electronically and are available for download immediately after purchase unless otherwise noted.

    If you're unsure whether we ship to your location, please feel free to contact us before placing your order.

  • We work with trusted fulfillment and shipping partners to produce and deliver many of our products. Depending on the item you purchase, your order may be fulfilled by one of our production partners or shipped directly by Chase Purpose Inspires.

    Shipping carriers vary based on the fulfillment partner, destination, and shipping method selected. When available, tracking information will be provided once your order has shipped.

  • Shipping costs are calculated during checkout based on the products ordered, shipping destination, and selected shipping method.

    Applicable shipping charges will be displayed before you complete your purchase, so you'll know the total shipping cost before placing your order.

  • Shipping and delivery times vary depending on the product purchased, fulfillment method, shipping destination, and selected shipping option.

    Many of our physical products are made to order, so production time is separate from shipping time.

    Estimated processing and delivery timeframes will be provided on the product page and/or during checkout whenever possible.

    Please note that shipping estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, holidays, or other circumstances beyond our control.

  • International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

    These charges are determined by your country's customs authorities and are the responsibility of the customer. Unfortunately, Chase Purpose Inspires has no control over these fees and cannot predict their amount.